Your order will be dispatched within 14 working days of placing it in the shop section of the website, orders may be dispatched sooner but it depends on stock availability.
All shipping is done through UK Royal Mail 1st class or tracked & insured services. UK residences take approximately 1-2 working days. For everywhere else we use Royal Mail Tracked and Signed services, it takes up to 3-5 days to Western Europe, 5-7 to Eastern Europe and 7-10 days for the rest of the world.
Wolfram Lohr does not take responsibility for items damaged in transit but will when possible claim for any items lost and will re-fund the cost of the purchase when royal mail has re-funded the lost item.